Welcome to the PawChamp Help Center — your go-to resource for everything about the app, your subscription, account management, billing, refunds, and cancellations. Browse the sections below or use the search bar to find answers fast.
Can't find what you're looking for? Our support team is available 24/7 — we're always happy to help.
Categories
- Getting Started Learn how PawChamp works and get the most out of your plan
- Using the App Find your courses, explore features and training tools
- Subscription & Billing Everything you need to manage your plan, payments, and billing
- Refund requests Refund policies and payment support
- Technical Issues Help with common app issues
Promoted articles
- PawChamp vs traditional dog training — key differences
- What can PawChamp help my dog with
- How to update your dog's profile
- How to get your personalized plan
- What is PawChamp and how does it work
- How to contact an expert
- What is Pawchie AI
- Why your daily streak matters
- How to return to a previous lesson
- How to cancel your PawChamp subscription
- How to pause your PawChamp subscription
- Why was I charged by PawChamp?
- What's included in a PawChamp subscription
- PawChamp plans explained
- I submitted a refund request but haven't heard back
- How long does a refund take to process
- What information to include in your refund request
- How to Get a Refund from PawChamp
- What is NOT covered by the Money-Back Guarantee
- Money-Back Guarantee — conditions and eligibility
- What is the PawChamp Money-Back Guarantee
- App issues or feature not working
- Email management and notifications
- Forgot password or can’t log in: account access help