Every PawChamp subscriber has access to dog trainers, behavior specialists, and health & care experts — available 24/7 via the Experts tab in the app. The number of consultations included depends on your plan.
We work with experienced specialists who are screened for relevant training and expertise. We carefully vet each professional for education level, professional standards, and alignment with our core values of positive reinforcement — so you can trust that every answer you receive is grounded in science-based, humane training practices.
Training & Behavior For behavioral challenges, training questions, and anything related to how your dog thinks, reacts, and learns — this is your go-to channel.
Whether you're dealing with reactivity, anxiety, aggression, leash pulling, or simply want guidance on your current training plan, behavior specialists and dog handlers are available around the clock to help.
Dog Health & Care For questions about your dog's health, nutrition, grooming, and general wellness — connect with a Dog Health & Care specialist. PawChamp covers care and wellness — not veterinary services.
We care about your dog's wellbeing just as much as you do, which is why we're always honest. If your situation goes beyond general health and care guidance, our experts will help you understand when it's time to see a licensed vet in person and point you in the right direction.
How to contact an expert:
- Tap Experts in the bottom navigation bar
- Choose Training & Behavior or Dog Health & Care depending on your question
- Tap to open the chat and describe your situation — our expert will respond
Response times: Both expert chats show live online status — when experts are online, responses are immediate. For more detailed consultations, responses are delivered within 24 hours.
💡 Tip! The more context you give your expert, the faster and more accurate the guidance will be. Describe the specific situation in detail — when it happens, how often, what triggers it, and what you've already tried. Photos or short videos of the behavior are especially valuable and help experts give you much more targeted advice.
👉 Still have questions?
Chat with our team directly in the app or via email support@paw-champ.com — we're available 24/7