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  1. PawChamp Help Center
  2. PawChamp Help Center

PawChamp Help Center

Welcome to the PawChamp Help Center — your go-to resource for everything about the app, your subscription, and training with your dog. If you can't find what you're looking for, our support team is available 24/7 via chat in the app or at support@paw-champ.com

Getting Started

  • PawChamp vs traditional dog training — key differences
  • What can PawChamp help my dog with
  • How to update your dog's profile
  • How to get your personalized plan
  • What is PawChamp and how does it work

Using the App

  • How to contact an expert
  • What is Pawchie AI
  • Why your daily streak matters
  • How to return to a previous lesson
  • How to find your training course

Subscription & Billing

  • How to cancel your PawChamp subscription
  • How to pause your PawChamp subscription
  • Why was I charged by PawChamp?
  • What's included in a PawChamp subscription
  • PawChamp plans explained

Refund requests

  • I submitted a refund request but haven't heard back
  • How long does a refund take to process
  • What information to include in your refund request
  • How to Get a Refund from PawChamp
  • What is NOT covered by the Money-Back Guarantee
  • Money-Back Guarantee — conditions and eligibility
See all 7 articles

Technical Issues

  • App issues or feature not working
  • Email management and notifications
  • Forgot password or can’t log in: account access help
PawChamp Help Center
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